Login issues on www.sandbox.game

Incident Report for The Sandbox Service Health

Resolved

Issue resolved.

Posted Dec 12, 2024 - 16:17 UTC

Monitoring

A fix was deployed on Production and we are monitoring the situation.

Posted Dec 12, 2024 - 16:00 UTC

Identified

Issue has been identified and a fix is on the way to our Production environment.

Posted Dec 12, 2024 - 15:11 UTC

Investigating

We are facing since around 45 minutes an issue to have users properly login/register on www.sandbox.game.
Our Tech team is on it.

Posted Dec 12, 2024 - 15:03 UTC

This incident affected: The Sandbox Website (Authentication).