All Systems Operational

About This Site

Welcome to The Sandbox Status page! Here, you will find real-time updates on the performance and availability of our website, Game Maker, Game Client, Voxedit, APIs, and our third-party cloud service providers.
Our team is dedicated to ensuring a seamless experience, and we value transparent communication. Please note that bugs or code-related issues are not reflected here.
If you face issues on Game Client or Game Maker, report them here: https://service.sandbox.game/ or by e-mail to support@sandbox.game.
Make sure to join The Sandbox Discord Server here: https://discord.gg/thesandboxgame.

Thank you for choosing our platform.

The Sandbox Website Operational
90 days ago
99.98 % uptime
Today
Authentication Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.91 % uptime
Today
User profile Operational
90 days ago
99.96 % uptime
Today
Assets inventory Operational
90 days ago
100.0 % uptime
Today
Assets search Operational
90 days ago
100.0 % uptime
Today
Asset info Operational
90 days ago
99.97 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Avatars info Operational
90 days ago
99.97 % uptime
Today
Collections Operational
90 days ago
100.0 % uptime
Today
Experience info Operational
90 days ago
99.97 % uptime
Today
Estates Operational
90 days ago
100.0 % uptime
Today
Lands Operational
90 days ago
99.99 % uptime
Today
Lands search Operational
90 days ago
99.99 % uptime
Today
User events Operational
90 days ago
99.97 % uptime
Today
Social events Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
99.97 % uptime
Today
Claim assets Operational
90 days ago
100.0 % uptime
Today
VoxEdit Operational
90 days ago
99.9 % uptime
Today
Game Maker Operational
90 days ago
99.9 % uptime
Today
Game Client / Experiences Operational
90 days ago
99.79 % uptime
Today
External dependencies Operational
90 days ago
99.78 % uptime
Today
Cloudflare CDN Operational
90 days ago
100.0 % uptime
Today
Cloudflare Network Operational
90 days ago
100.0 % uptime
Today
Cloudflare Tunnel Operational
Cloudflare Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS Database Managed Service Operational
90 days ago
100.0 % uptime
Today
AWS Storage Service Operational
90 days ago
100.0 % uptime
Today
AWS Game Server Managed Service Operational
90 days ago
100.0 % uptime
Today
AWS Kubernetes Managed Service Operational
90 days ago
100.0 % uptime
Today
Infura Polygon Mainnet Operational
90 days ago
98.3 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2024

No incidents reported today.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - We received reports that affected users are able to connect without issues. A permanent hotfix under preparation for deployment today.
Jul 19, 11:19 UTC
Monitoring - We have identified that this is a caching issue that affected partially certain users. The CDN cache was purged and we are working on finding the root cause.
Jul 19, 09:43 UTC
Investigating - Our technical team is currently investigating an issue impacting the connectivity of both our Game Maker and Game Client.
We appreciate your patience and understanding as we work to resolve this matter swiftly.

Jul 19, 08:08 UTC
Jul 18, 2024
Resolved - The issue was partial and not affecting all users. We consider this as resolved.
Jul 18, 13:50 UTC
Monitoring - We have identified an issue related to caching in specific CDNs. After purging the cache, the issue has been resolved and under monitoring.
Jul 18, 13:28 UTC
Investigating - Our technical team is currently investigating an issue impacting the connectivity of both our Game Maker and Game Client.
We appreciate your patience and understanding as we work to resolve this matter swiftly.

Jul 18, 12:40 UTC
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:30 UTC
Scheduled - We wanted to inform our valued Game Client users about a scheduled maintenance by our third-party cloud storage provider, Wasabi, affecting the US-EAST-1 region as mentioned here: https://status.wasabi.com/.

Due to this maintenance, you may experience brief instabilities lasting 5-10 minutes especially those located in the US-EAST-1 region.

We appreciate your understanding and patience during this period.

Thank you for your continued support.

Jul 14, 09:43 UTC
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.