All Systems Operational

About This Site

Welcome to our status page! Here, we aim to provide you with real-time updates on the performance and availability of our website, APIs and hosting clouds external service providers.
Our dedicated team is committed to ensuring a seamless experience for our users, and we understand the importance of transparent communication.
We aim to keep you informed about any ongoing maintenance, scheduled downtime, or unforeseen incidents that may impact our services. This is said, bugs or code related issues couldn't be reflected here as this is covering general outages affecting services.
Thank you for choosing our platform, and we appreciate your patience and understanding as we work tirelessly to deliver the best possible experience for you.

The Sandbox Website Operational
Authentication Operational
API Operational
User profile Operational
Assets inventory Operational
Assets search Operational
Asset info Operational
Assets Operational
Avatars info Operational
Collections Operational
Experience info Operational
Estates Operational
Lands Operational
Lands search Operational
User events Operational
Social events Operational
Homepage Operational
Claim assets Operational
The VoxEdit Operational
Game Client / Experiences Operational
The Game Maker Operational
External dependencies Operational
Cloudflare CDN Operational
Cloudflare Network Operational
Cloudflare Tunnel Operational
Cloudflare Infrastructure Operational
AWS Database Managed Service Operational
AWS Storage Service Operational
AWS Game Server Managed Service Operational
AWS Kubernetes Managed Service Operational
Infura Polygon Mainnet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024
Resolved - Issue is considered resolved.
Jun 14, 13:24 UTC
Monitoring - The issue affected 40% of our Game Server instances. We can now confirm that all instances are up and running smoothly.
Jun 14, 13:24 UTC
Identified - We have identified the issue affecting partially certain experiences/users and are currently preparing a fix for deployment.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.

Jun 14, 11:32 UTC
Investigating - We have received today reports that players are not able to launch the Game Client and getting a connection error. Technical team is investigating.
Jun 14, 09:44 UTC
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Resolved - Issue resolved.
Jun 5, 15:05 UTC
Monitoring - We had a very high peak of usage towards a specific webpage on www.sandbox.game.
This was identified, addressed and under monitoring.

Jun 5, 10:33 UTC
Investigating - We have observed an unexpected delay in page loading times across our website or its components. This incident is impacting user experience and could potentially affect transaction completion.

Our technical team is actively working to diagnose and address this issue to restore normal performance.

Expect further communication as we progress towards a resolution.

Warm regards.

Jun 5, 09:51 UTC
Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.