New users registration is currently unavailable on www.sandbox.game
Incident Report for The Sandbox Service Health
Resolved
This was a false positive, closing it now.
Posted Oct 11, 2024 - 12:27 UTC
Monitoring
The users who reported this issue had to clear their local browser cache or use an incognito window to access the correct registration flow. We consider this a false positive but will continue to monitor the situation.
Posted Oct 11, 2024 - 10:19 UTC
Update
The issue has been traced to the Captcha component, and our Tech team is coordinating with the responsible third-party provider to resolve it as soon as possible.
Posted Oct 11, 2024 - 09:55 UTC
Identified
New users registration is at present not possible, Development team is working on it.
Posted Oct 11, 2024 - 09:32 UTC
This incident affected: The Sandbox Website (Authentication).